01 — Course Overview
Course Overview
Airport Terminal Operations Executive
The Airport Terminal Operations Executive programme provides a structured introduction to the functioning of an airport terminal and the key activities involved in delivering Airport Terminal Operations Executive a safe, efficient and passenger-focused airport experience.
The programme combines aviation knowledge, operational procedures, safety awareness, customer service, communication and practical exposure to help learners develop workplace-ready capabilities.
Programme Highlights
Programme Highlights
- Airport terminal operations
- Passenger handling and customer service
- Check-in and boarding procedures
- Baggage handling fundamentals
- Airport safety and security awareness
- Airside and landside operations
- Aviation terminology and procedures
- Professional communication and grooming
- Practical and scenario-based learning
- OJT opportunities
- Placement support